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NPTC COURSE FINDER
| Student Support |
| Student Support |
Learner Services are located at both the Neath and Afan campuses. Student advisers are on hand to offer advice and guidance on a wide range of personal, social, financial and academic issues. Our friendly staff are always available to discuss any concerns or worries you may have.
Learner Services have resources to help you make decisions about your future, whether you are considering the world of work, applying for higher education or looking for ‘year out’ ideas.
Your views matter and we actively seek student views and opinions throughout the academic year.
Students may be able to apply for funding to help with the cost of learning.
There are two main sources of support available:
Further information and application forms are available in Learner Services. Application forms can also be downloaded from www.studentfinancewales.co.uk or by clicking this link...
There is also the Student Support Fund, a discretionary fund administered by the College. This may help with transport costs, meals, course-related equipment, clothing and childcare. Application forms can be obtained from Learner Services. Please note that funds are limited, so early application is essential. Funds are awarded on a 'first come first served' basis.
Financial support and advice is also available for students intending to go on to full- or part-time Higher Education. For an overview on course fees and funding availability click here or for full information on the support that is available to you as an HE student, contact Learner Services on 01639 648404.
The College works in close partnership with Careers Wales West. Careers Advisers link in with your personal tutorials to give advice and guidance on future courses and/or further career aspirations. Careers Advisers are available Monday-Friday during term time. You can make individual appointments by calling into Student Services or by calling Debbie James-Haley 01639 635306 or Michele David 01639 648418 (Neath campus) or Alison O'Leary on 01639 648227 (Afan campus).
You can also contact advisers by email: deborah.james-haley@cwwest.co.uk michele.david@cwwest.co.uk alison.oleary@cwwest.co.uk
During college holidays you can contact the Careers Wales Offices for further advice and support:
Neath Careers Centre, 7 Waters Street, Neath 01639 636391
Port Talbot Careers Office, 30 Forge Road, Port Talbot 01639 871933
The Careers Libraries at both the Neath and Afan campuses are situated within Student Services. A wide range of up-to-date resources, prospectuses and careers software are available to guide and inform you.
For careers information and advice 24/7 visit: www.careerswales.com
You can also visit us at the following social Media sites :
Counselling is the simple process of talking to an experienced listener about difficulties that are concerning or affecting you. Counsellors create a safe place in which you are free to explore your feelings and thoughts openly. These issues may be in the here and now or in the past.
The College counsellor is professionally qualified and has extensive experience in a wide variety of areas. The counsellor works to a specified professional Code of Ethics & Practice, namely the British Association of Counselling & Psychotherapy (BACP). The Counsellor is available to see both full- and part-time students throughout the year and is based in Learner Services:
(Some evening appointments are available at certain times)
To make an appointment, please contact Student Services on:
Neath: 01639 648404
Afan: 01639 648504
Confidential voicemail: 01639 648415
The College’s designated person is Heather Turner who is based in the Learner Services Department. Heather provides advice, guidance, support and advocacy for all looked after children and care leavers and can be contacted on 01639 648376.
The College’s designated person is Adele Ottilie-Jones (Tel: 01639 648060). The deputy designated person is Debra Bennett (Tel: 01639 648414).
Many subject lecturers are also personal tutors and/or course co-ordinators for individuals and groups of student. Each full-time A/AS Level student is assigned to a personal tutor and each vocational student becomes the responsibility of a course co-ordinator. The tutor is the first port-of-call for students to discuss any issues/concerns they may have. One of their jobs is to keep you informed and help you look after your personal, social and academic welfare in College.
The friendly Learner Services team is also readily available to support students with any concerns/worries that may arise. They will endeavour to ensure you enjoy a happy and successful time whilst you are studying.
Your subject lecturer will teach, guide, help and motivate you to enable you to acquire the essential knowledge, study skills and attitudes to allow you to progress.
The principal lecturer, together with your personal tutor/course co-ordinator, will support you with any issues that could affect your studies including personal problems. The principal lecturers can help in many ways including:
If you feel that you need extra support to complete your studies, you can receive this from your learning coach. He/she can guide and support you through any problems you may have, and help you make the most of your time in College.
You have the right to feel safe. Other people should not hurt or abuse you. The welfare of students is of paramount importance.
Confidentiality in dealing with student issues is respected at NPTC. However, there are certain circumstances in which confidentiality cannot be guaranteed. These are:
